What is 4DSKY?Why isn't 4DSKY showing aircraft from my sensor?Why are there no aircraft showing on 4DSKY?Why is my 'Points Balance' showing no points?I have registered with the new 4DSKY app, where are my old devices?How do I topup my account/device if it has a low balance?What is the difference between the 'Points Balance' and 'Device Balance'?I have my device wired up and connected to the internet, what do I do now?Will my old explorer.neuron.world credentials work with 4dsky.com?Where is my purchase bonus from Helium Deploy?How do I stay up to date with 4DSKY?How do I unsubscribe from 4DSKY emails?How do I determine if my points balance is correct?

JetVision Device

How do I enable remote support on my sensor?How do I resolve DNS resolution errors?How do I install the Neuron 4dsky Edge updater?How do I reset the Neuron 4dsky Edge software?How do I see the Neuron 4dsky Edge logs?How do I troubleshoot sensor GPS fix issues?I am unable to access the 4dsky Edge setup wizard (:1337) on my device The 4dsky Edge setup wizard (:1337) doesn't accept the keys I am entering How can I tell if my device is connected to the internet?How can I tell if my device has a commercial licence enabled?How can I find my device's IP address?What is my neXX number?Where can I get support direct from JetVision?Do this first: How do I know if my device is Neuron ready?

JetVision Device

Where can I get support direct from JetVision?

Where can I get support direct from JetVision?

Written By Tech Team

Last updated 4 months ago

If you need to get support direct from JetVision, please visit their website:
https://jetvision.de/

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