How do I resolve DNS resolution errors?

Written By Tech Team

Last updated 2 months ago

In some cases, your router and device may fail to properly negotiate DNS settings, even if the connection previously worked. This issue occurs most often on Wi-Fi (WLAN).

If possible, test with a wired (Ethernet) connection to confirm whether this resolves the problem. If you must remain on Wi-Fi, please contact support - resolving this will require guided troubleshooting with us or JetVision.

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