How do I troubleshoot sensor GPS fix issues?

Written By Tech Team

Last updated 23 days ago

When completing the wizard on http://jetvision-ip-address:1337 you may encounter an error with the device obtaining a GPS fix, as per the screenshot below. This indicates that the device has not seen enough satellites to get a valid GPS signal. Your antenna needs to see clear sky and it can take up to 15 minutes to observe the signal.

To troubleshoot, goto http://jetvision-ip-address/status_gps.html and check the antenna status

If it indicates anything other than OK then check:

  • Is the GPS antenna connected to the GPS jack?

  • Have you screwed in the cable as tight as possible? Sometimes then nut gets stuck midway.

  • Have you crossed antenna cables and they ended up in wrong jacks? That happens a lot with long cables and can be deceptive (planes might show up in the map but system is degraded).